All Q&A· common13Q&A
Requests can be submitted through the service hotline, online message or business contact. It is recommended to synchronize product drawings, process flows, production capacity targets, quality inspection requirements, and on-site space conditions to facilitate the pre-sales team to quickly complete the initial assessment.
Commonly used information includes product 2D/3D drawings, samples, key process descriptions, cycle targets, testing standards, packaging methods and docking system requirements. The more complete the information, the more accurate the judgment of the plan, rhythm and equipment configuration.
Supported. For key processes such as welding, assembly, visual inspection, and cable pre-processing, verification can be arranged based on samples and test targets, and the verification results can be used as the basis for subsequent program design.
Please provide the equipment name or number, abnormal phenomena, on-site pictures/videos, alarm information and production impact scope. The service team registers the need and arranges remote diagnostics, spare parts support or on-site service.
The service team will first complete problem acceptance and information confirmation, and then engineers will remotely check the procedures, mechanisms, gas and electricity, visual and process parameters. For problems that are complex or affect mass production, on-site support will be coordinated according to the project situation.
Provide. We can provide spare parts suggestions based on the equipment BOM, wearing parts list and frequency of use, and arrange spot inspection and maintenance, operating specifications, abnormality troubleshooting and model change process training based on customer on-site needs.
Can be connected to MES, code scanning traceability, test data, visual inspection results and equipment operation data according to project requirements. The interface form, field content and permission policy will be confirmed with the customer during the planning stage.
Flexible fixtures, parameter formulas, quick-change mechanisms and error-proofing detection can be configured according to product family differences. The impact of the changeover method and rhythm will be clarified in the early plan review.
Key detection pictures, judgment results, test data, alarm records and production batch information can be saved, and local storage, server upload or report export can be set up according to customer requirements.
Evaluation can be based on process optimization, data docking, visual algorithms, operating experience or new specification requirements. The upgrade scope, verification method and line shutdown window will be arranged in conjunction with the on-site production plan.
You can contact the business, project leader or service team to obtain corresponding information. When it comes to customer project information, equipment programs and drawing documents, they will be provided according to project authority and confidentiality requirements.
Supported. MIJOINT can coordinate project delivery, debugging, introduction and after-sales maintenance around key manufacturing areas at home and abroad. Specific resource arrangements will be confirmed based on the project location, cycle and service content.
